:root {
  --bg: #f6f7f9; --panel: #fff; --ink: #1d232b; --muted: #5f6b7a; --line: #e2e6eb;
  --accent: #0f6e5c; --accent-ink: #fff; --accent-soft: #e6f3f0; --danger: #b42318; --danger-soft: #fdecea;
  --warn: #8a5a00; --warn-soft: #fff4dc; --ok: #146c2e; --ok-soft: #e7f5ea; --radius: 10px;
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; color: var(--ink); background: var(--bg); }
a { color: var(--accent); text-decoration: none; } a:hover { text-decoration: underline; }
.shell { display: grid; grid-template-columns: 250px 1fr; min-height: 100vh; }
nav.side { background: #12201d; color: #cfdcd8; padding: 18px 14px; overflow-y: auto; }
nav.side .brand { color: #fff; font-weight: 700; font-size: 16px; margin: 0 6px 18px; display: block; }
nav.side h4 { font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: #8aa59e; margin: 18px 6px 6px; }
nav.side a { display: block; color: #cfdcd8; padding: 6px 8px; border-radius: 6px; }
nav.side a:hover, nav.side a.on { background: #1f3631; color: #fff; text-decoration: none; }
nav.side .clinic-links a { padding-left: 20px; font-size: 14px; }
main { padding: 26px 34px 60px; max-width: 1180px; }
header.top { display: flex; justify-content: space-between; align-items: baseline; gap: 16px; margin-bottom: 18px; }
header.top h1 { margin: 0; font-size: 24px; }
.who { color: var(--muted); font-size: 13px; }
.panel { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 18px 20px; margin-bottom: 18px; }
.panel h2 { font-size: 17px; margin: 0 0 12px; }
.grid { display: grid; gap: 16px; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); }
.stat { font-size: 26px; font-weight: 700; } .stat-label { color: var(--muted); font-size: 13px; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
th { font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); font-weight: 600; }
label { display: block; font-weight: 600; font-size: 14px; margin: 12px 0 4px; }
.help { color: var(--muted); font-size: 13px; font-weight: 400; margin-top: 2px; }
input[type=text], input[type=email], input[type=password], input[type=number], select, textarea {
  width: 100%; padding: 8px 10px; border: 1px solid #c9d0d8; border-radius: 8px; font: inherit; background: #fff; }
textarea { min-height: 120px; } textarea.tall { min-height: 520px; font-family: ui-monospace, Menlo, monospace; font-size: 13px; }
input:focus, select:focus, textarea:focus { outline: 2px solid var(--accent-soft); border-color: var(--accent); }
.btn, button { display: inline-block; padding: 8px 14px; border-radius: 8px; border: 1px solid var(--accent); background: var(--accent);
  color: var(--accent-ink); font: inherit; font-weight: 600; cursor: pointer; }
.btn.secondary, button.secondary { background: #fff; color: var(--accent); }
button.danger { background: #fff; color: var(--danger); border-color: #e7b4ae; }
button.small, .btn.small { padding: 4px 10px; font-size: 13px; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.row > * { flex: 0 0 auto; }
.badge { display: inline-block; padding: 2px 8px; border-radius: 99px; font-size: 12px; font-weight: 600; background: #eef1f4; color: var(--muted); }
.badge.ok { background: var(--ok-soft); color: var(--ok); } .badge.bad { background: var(--danger-soft); color: var(--danger); }
.badge.warn { background: var(--warn-soft); color: var(--warn); } .badge.ca { background: #e6f0ff; color: #1a4fa0; }
.msg { padding: 10px 14px; border-radius: 8px; margin-bottom: 12px; background: var(--ok-soft); color: var(--ok); border: 1px solid #bfe3c8; }
.msg.error { background: var(--danger-soft); color: var(--danger); border-color: #f1c4bf; }
.muted { color: var(--muted); } .mono { font-family: ui-monospace, Menlo, monospace; font-size: 13px; }
.center-card { max-width: 420px; margin: 9vh auto; }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 18px; flex-wrap: wrap; }
.tabs a { padding: 8px 12px; color: var(--muted); border-bottom: 2px solid transparent; }
.tabs a.on { color: var(--ink); border-color: var(--accent); font-weight: 600; text-decoration: none; }
details summary { cursor: pointer; color: var(--accent); }
pre.code { background: #0f1720; color: #dfe7ef; padding: 14px; border-radius: 8px; overflow-x: auto; font-size: 13px; }
.transcript { height: 340px; overflow-y: auto; border: 1px solid var(--line); border-radius: 8px; padding: 10px; background: #fbfcfd; }
.transcript p { margin: 6px 0; } .transcript .agent { color: var(--accent); } .transcript .you { color: var(--ink); }
@media (max-width: 860px) { .shell { grid-template-columns: 1fr; } nav.side { display: none; } main { padding: 18px 16px; } }
